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Frequently Asked Questions

Can I schedule an installation appointment at the same time as my consultation?

Absolutely! Right after your consult, if you are ready, we will be happy to install your extensions. We carry over 50 extension colours and lengths in stock and ready to install so you do not have to wait days or weeks for your hair to come in. Just tell us when you are scheduling your consultation appointment that you might be interested in getting your extensions installed the same day.


What kind of hair do you use for your tape-in extensions?

We only use the best, 100% remy human hair. Tangle free!


How long do your tape-in extensions last?

We have clients who have used the same set of extensions from us for over 3 years and we also have clients who only use their extensions for about 6 months. It all depends on how good you take care of them. We go over aftercare instructions with every client. On average, our hair lasts about 12 months of full time use.


How long does it take to install tape-in extensions?

Not very long! The initial installation with new hair takes just under an hour, depending on how many pieces of extensions we are using. We recommend to plan to spend around 1 hour and a half with us as we will go over the aftercare instructions with you to ensure that you have all the information you need to take good care of your extensions as well as your natural hair. The installation process is PAINLESS!


My natural hair has many different colors and highlights/lowlights, will you be able to color match me?

Definitely! We will mix and match different colors of extensions to create a natural flow with your hair. We have highlighted extensions, rooted extensions, multi-coloured extensions to ensure a perfect colour matching every time.


Will you cut/blend my extensions with my natural hair if needed?

Of course! We are licensed hairstylists as well as extension specialists. We will make sure that your hair and your extensions look nice and natural before you leave our salon. We will even style your hair (straight, wavy or curly) at no extra cost!


How long does one installation of tape-in extensions last?

We recommend keeping your extensions in for about 6 to 8 weeks at a time. Since our hair is re-usable, we will re-use the same extensions at your future maintenance appointment every 6 to 8 weeks.


Can I wash and style my hair with tape-in extensions?

Yes! These extensions can be washed, curled, flat ironed...

We recommend to be gentle with your hair, whether you have extensions or not.


Will you tell me how to take care of my tape-in extensions once they are installed?

Absolutely! We go over after care instructions and maintenance tips with every client to ensure that they have all the necessary information and all the appropriate products to take good care of their extensions as well as their natural hair. If you have any questions before or after your installation, you can contact us and we will be happy to answer any questions you might have.


Are tape-in extensions damaging to my natural hair?

We will educate you on how to take good care of your hair with these extensions so that they do not cause any major damages to your natural hair.


I get my natural hair colored every 6 to 8 weeks. How will that work with tape-in extensions?

We can do this many ways depending on what you are comfortable with. We can take the extensions out, you get your hair colored and then we re-install the extensions. Or, you can get your hair colored with your extensions in.


I have my own tape-in hair extensions from a different brand. Would you be able to install it for me?

Yes! You can bring your own tape-in hair extensions and we will be happy to install it for you.


What methods of payment do you take?

We take cash, e-transfers, debit, visa, MasterCard, American Express, and PayPal. If your preferred method of payment is not listed here, please make sure you let us know before your appointment so we can make arrangements for you. There might be a small processing charge for some payment methods.


Are the pictures and videos on your website, your actual work?

YES! All the before & after pictures and videos on this website and on our social media pages are pictures of our actual clients, wearing our hair extensions installed by one of our certified Extensionistas. 


For more info, please give us a call at 403 813 4699 or fill out the form below.